COMMUNITY OF PRACTICE SESSION FOR NGO MANAGERIAL STAFF
THEME: “CO-CREATING HIGH-QUALITY CAREER AND LIFE DEVELOPMENT SERVICES: NGO IMPACT STORIES AND PRACTICE WISDOM OF CLAP@JC HONG KONG BENCHMARKS (COMMUNITY)”
Content and Speakers
Topic: Key Learnings from CLAP@JC Hong Kong Benchmarks (Community) Pilot Programme
The CLAP@JC Hong Kong Benchmarks (Community) was co-created by the CUHK research team and six experienced NGOs. Since its inception in 2021, the HKBM (Community) has empowered social workers to adopt the CLD framework to their existing youth services through a strategic lens. Prof. Ngai will talk about HKBM’s mission, vision and goals as well as the importance of its ten benchmarks as a self-improvement framework for youth service units to build quality CLD service provisions that can be benchmarked with global standards. Most importantly, Prof. Ngai will share key learnings of the HKBM Pilot Programme and how managerial staff of various NGOs will be able to gain valuable knowledge in implementing the HKBM (Community) in their organisations to enhance CLD services.
Prof. Steven Sek-yum Ngai
Director (Community, PI), CLAP@JC;
Professor, Department of Social Work, The Chinese University of Hong
Topic: How to Effectively Implement CLAP@JC Hong Kong Benchmarks (Community) in the Management of the Organisation
The sharing will be about the effectiveness of implementing CLAP@JC Hong Kong Benchmarks (Community) at SRACP, specifically focusing on the good practices of Benchmark 1 – A Stable and Visible Career and Life Development Policy, and Benchmark 2 – Professional Competencies and Leadership. The implementation of career and life development (CLD) policies in the organisation will be addressed. It also includes how the CLD team design, lead, supervise and arrange appropriate resources for youths’ CLD plans. Besides, the partnership and collaboration with stakeholders, including business partners and government departments, will be shared in this session.
Deputy Chief Executive
(Social Rehabilitation & Community Education),
The Society of Rehabilitation and Crime Prevention, Hong Kong
Topic: Learning from Practice and Driving New Changes in the Team
In early 2022, Caritas’ two regional outreach teams (Tuen Mun and Southern District) implemented CLAP@JC Hong Kong Benchmarks (Community) for internal self-assessment to re-examine their youth services’ development strategy and service positioning. This process allowed Caritas to determine the teams’ development strengths further and discover any pain points for improving and enhancing youth services.
Ka Ming Wong
Social Work Supervisor,
Caritas District Youth Outreaching Social Work Team –
Chin Hei Lee
Hong Kong Christian Service
Social Work Supervisor,
Tai Po District Youth Outreaching Social Work Team & Project Sinews,
Hong Kong Children and Youth Services